The Financial Independence Hub is a free and confidential service supporting people who have experienced financial abuse to feel more confident with money and plan for the future.
If you have experienced financial abuse and are ready to take practical steps to build your long-term financial independence, we are here to support you.
Work together with a trauma informed team. This means that we understand you may not want to share your story or experiences of financial abuse.
If you do share, we will listen and we will believe you.
We will not ask you to provide evidence of your experience.
We will partner with you to decide how you would like to be supported. This could be through one-on-one coaching, sharing information, tools and resources, and referrals to other services.
We will support you to develop your personal financial goals
This may include;
The Financial Independence Hub is available to people of all gender-identities who:
- have experienced financial abuse through domestic or family abuse.
- are not in crisis right now
- are ready to consider your financial future
- are over 18 years old and live in Australia.
You do not have to be a permanent resident or have a visa.
This service is available to you regardless of who you bank with. You do not need to provide evidence or tell your story to access the service.
Call us today on: 1300 050 150
(Mon – Fri, 9am – 5pm AEST)
*Interpreter services available
If some of these sound like you, the Financial Independence Hub is your next step to building your financial future
You have left the abuser or are taking steps to work together after Financial Abuse
Having physical space may give you an opportunity to focus on your recovery and feel ready to think about the future.
You did not have access to your bank account
Working with a dedicated coordinator, the Financial Independence Hub can assist you to navigate opening and managing you own bank account.
You would like to discuss money and finances
Discussing money can feel strange and uncomfortable. The Financial Independence Hub encourages you to ask questions around money and finances in a personalised and confidential one-on-one service.
You think you have experienced financial abuse
If you think you have experienced financial abuse and need some guidance, our friendly team can help you better understand your situation and support you through financial recovery.
Your relationship has ended and you have found out about debt in your name
Our team can refer you to a specialist financial counsellor to explore your options.
You have been restricted from earning money
Working with a dedicated coordinator, we will support you to apply for work, study or Centrelink.
Visit our Financial Abuse Information Hub
For more resources including Signs of Financial Abuse and how to identify this, please visit the Information Hub.
Your Financial Independence Hub team will provide practical steps that build your long-term financial independence, tailoring support to your needs. There is no limit on your time in the service.
‘Financial independence’ is different for everyone. Your journey will be unique.
Download our brochure
Proud Partner CommBank Next Chapter.
The Financial Independence Hub is delivered by Good Shepherd and funded by CommBank.
View the Financial Independence Hub brochure in other languages.
Women and Payday Lending report
Read our latest report about women and payday lending
View our latest resources and publications
Policy and Advocacy
View our latest policy and advocacy work