We are not a crisis service. For immediate crisis support, see below:
The Financial Independence Hub
A free and confidential service supporting people who have experienced financial abuse to feel more confident with money and plan for the future.
What is 'financial abuse'?
Financial abuse is when a partner or other person uses money to hurt, control or manipulate you.
This can include:
- Your partner asking to see your receipts
- Not having access to your own bank account
- Not being allowed to see or pay the bills
- Using all your money for household expenses
"We looked at the relationship I had with money and made positive changes"
Survivors of financial and domestic abuse may experience poor credit scores, difficultly in managing money including paying bills on time and in some cases homelessness.
The Financial Independence Hub (FIH) is a free recovery program to help people get back on track.
Ready to take the next step on your recovery journey?
The Financial Independence Hub is available to people of all gender-identities who:
- have experienced financial abuse through domestic or family abuse.
- are not in crisis right now
- are ready to consider your financial future
- are over 18 years old and live in Australia.
You do not have to be a permanent resident or have a visa.
This service is available to you regardless of who you bank with. You do not need to provide evidence or tell your story to access the service.
Call us or fill out a webform enquiry today
Call us today on: 1300 050 150
Mon – Thurs, 8am – 6pm AEST
Friday, 9am – 5pm AEST
*Interpreter services available
Some signs of financial abuse
You have left the abuser or are taking steps to work together after Financial Abuse
Having physical space may give you an opportunity to focus on your recovery and feel ready to think about the future.
You did not have access to your bank account
Working with a dedicated coordinator, the Financial Independence Hub can assist you to navigate opening and managing you own bank account.
You would like to discuss money and finances
Discussing money can feel strange and uncomfortable. The Financial Independence Hub encourages you to ask questions around money and finances in a personalised and confidential one-on-one service.
You think you have experienced financial abuse
If you think you have experienced financial abuse and need some guidance, our friendly team can help you better understand your situation and support you through financial recovery.
Your relationship has ended and you have found out about debt in your name
Our team can refer you to a specialist financial counsellor to explore your options.
You have been restricted from earning money
Working with a dedicated coordinator, we will support you to apply for work, study or Centrelink.
Financial Abuse Resource hub
For more resources including Signs of Financial Abuse and how to identify this, please visit the Information Hub.
Download our brochure
Translated Financial Independence Hub brochures
The Financial Independence Hub brochure is available in Simplified Chinese, Arabic, Tamil, Hindi, Farsi and Vietnamese
Proud Partner CommBank Next Chapter
The Financial Independence Hub is delivered by Good Shepherd and funded by CommBank.
This service is available to you regardless of who you bank with.
Women and Payday Lending report
Read our latest report about women and payday lending
View our latest resources and publications
Policy and Advocacy
View our latest policy and advocacy work