Careers with Us

Full TIme

Fixed Term

Join a National team of multi-disciplinary professionals providing wellbeing and financial support to people experiencing financial difficulties. You will assist and support the team to improve client outcomes and ensuring high quality loans processing and client care.

Part Time

Full TIme

The Wellbeing, Health and Safety Consultant will lead the development of a robust Wellbeing, Health and Safety Strategic Plan, while also taking responsibility for providing professional expertise and advice for managers with a particular focus on workplace health and safety systems, risk management, and injury management.

Full TIme

Fixed Term

As a Financial Capability Intake Officer, you will receive and triage intake calls, show empathy and take a client-directed approach that empowers and supports a person to tell their story, enables you to identify disadvantage or trauma and ensures appropriate referral.

Part Time Ongoing

The Community Financial Inclusion Officer works directly with our clients to guide them through the various services offered by Good Money, including No Interest Loans applications and budgets. These services aim to improve the wellbeing and social Inclusion of people who are disadvantaged and on low incomes. Our clients are at the centre of everything we do.

Part Time

Fixed Term

The Social Worker is an integral member of the Financial Resilience Services Program (FRSP) which delivers high-quality, short-term support and service navigation to clients experiencing complex support needs, including people experiencing family violence, risk of homelessness, mental ill health and other vulnerabilities.

Part Time

Fixed Term

The Financial Counsellor will provide face to face and telephone based financial counselling services, information, advice, support, advocacy and referral for consumers, thereby assisting consumers to make informed decisions on the best course of action to resolve their financial difficulties, and/or to build their capacity in the ability to manage their financial affairs.

Part Time

Full TIme

Fixed Term

The Financial Counsellor Senior Practitioner will lead a generalist Good Shepherd financial counselling team ensuring the MARAM guidelines are implemented, and the Financial Counselling Code of Ethical Practice is followed.  This role will also undertake a reduced financial counselling case load of approximately 15 clients.

Full TIme

Fixed Term

Lead a national team of talented and committed Financial Capability Intake Officers responsible for receiving and triaging calls in a structured telephone and online environment.

Part Time Ongoing

Full Time Ongoing

The People & Capability (P&C) Manager will play a key leadership role within the team, working closely with the Director P&C to develop P&C priorities; lead and manage projects to improve programs; support the Transformation project and the broader P&C team to ensure we are providing high quality advice to leaders and employees.

Full Time Ongoing

The Head of Marketing, Communications & Media will lead and deliver a strategic and integrated approach to Marketing and Communication for the Good Shepherd brand and portfolio of programs to enable the achievement of Good Shepherd’s Strategic Plans and key priorities.

Full Time Ongoing

This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.

Part Time

Fixed Term

Reporting to the General Manager Safety & Resilience, the Project Manager will develop, implement, and review innovative concepts and projects that enhance Safety and Resilience, its' service offerings and the outcomes achieved for clients and funders.

Full TIme

Fixed Term

As Customer Service/Administration Officer, you will provide high level, ongoing customer service to new and existing clients so they may fulfil their loan obligations.

Full TIme

Fixed Term

Due to a new national program, we are recruiting a small team of Case Managers/Care Coordinators for our Corporate Referral and Niche Program. The Case Manager/Care Coordinator will complete initial needs and risk assessments with our clients, develop agreed care plans and provide short-term care coordination to support clients to engage with and navigate the support system. This is a full time, telephone and online position, working from home.

Full TIme

Fixed Term

Be part of a newly created team tasked with leading the Reporting & Analytics function across the organisation. 

Full Time Ongoing

Fulltime and Ongoing The Team Leader, Family Violence leads a team of family violence counsellors and practitioners, across Victoria’s Bayside Peninsula and Brimbank Melton areas, to deliver high quality service to women and children who have experienced or are experiencing family violence

Part Time

Fixed Term

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. This role involves participating in a duty work roster for clients waiting for allocation to case management and also in our family violence prison program.

Full TIme

Fixed Term

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. This role involves participating in a duty work roster for clients waiting for allocation to case management and also in our family violence prison program.

Full TIme

Fixed Term

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. This role involves participating in a duty work roster for clients waiting for allocation to case management and also in our family violence prison program.

Part Time

Fixed Term

The Family Services Case Manager will work within the Peninsula based Integrated Family Services (IFS) team. The IFS team promotes the healthy functioning of children, young people and families through a range of educational, developmental, social and support services. The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family.

Permanent Full Time

Permanent Part Time

This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.