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Join Good Shepherd

Social justice is at the heart of all we do. Every position advertised plays an important role in our work to enable fullness of life for women, girls and families experiencing disadvantage.

At Good Shepherd Australia New Zealand, each member of our team is valued and we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working arrangements to support employees to balance work and life.

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Benefits of working with us

We are committed to inclusive practice that responds to the specific needs, context and circumstances of all people. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.
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Salary Packaging

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Professional Development and Learning Opportunities

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Paid Study Leave

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Paid Parental Leave

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Additional Purchased Leave

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Flexible Working Arrangements

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Long Service Leave

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Employee Assistance Program

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Gifted Leave

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Applicant Information

All candidates must have the right to work in Australia or New Zealand as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

In line with the Government’s COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. 

Good Shepherd Australia New Zealand respects the privacy of our applicants by treating all personal and sensitive information in accordance with the Privacy Act.

Our Openings

Credit Officer (Melbourne)

Full TIme

Fixed Term

Join a National team of multi-disciplinary professionals providing wellbeing and financial support to people experiencing financial difficulties. You will assist and support the team to improve client outcomes and ensuring high quality loans processing and client care.

Wellbeing, Health & Safety Consultant (Melbourne)

Part Time

Full TIme

The Wellbeing, Health and Safety Consultant will lead the development of a robust Wellbeing, Health and Safety Strategic Plan, while also taking responsibility for providing professional expertise and advice for managers with a particular focus on workplace health and safety systems, risk management, and injury management.

Financial Capability Intake Officer – Telephone & Online – FDV NILS (WFH)

Full TIme

Fixed Term

As a Financial Capability Intake Officer, you will receive and triage intake calls, show empathy and take a client-directed approach that empowers and supports a person to tell their story, enables you to identify disadvantage or trauma and ensures appropriate referral.

Community Financial Inclusion Officer (Collingwood)

Part Time Ongoing

The Community Financial Inclusion Officer works directly with our clients to guide them through the various services offered by Good Money, including No Interest Loans applications and budgets. These services aim to improve the wellbeing and social Inclusion of people who are disadvantaged and on low incomes. Our clients are at the centre of everything we do.

Social Worker – Financial Resilience Services (Southport – QLD)

Part Time

Fixed Term

The Social Worker is an integral member of the Financial Resilience Services Program (FRSP) which delivers high-quality, short-term support and service navigation to clients experiencing complex support needs, including people experiencing family violence, risk of homelessness, mental ill health and other vulnerabilities.

Financial Counsellor – Financial Resilience Services Program (Southport – QLD)

Part Time

Fixed Term

The Financial Counsellor will provide face to face and telephone based financial counselling services, information, advice, support, advocacy and referral for consumers, thereby assisting consumers to make informed decisions on the best course of action to resolve their financial difficulties, and/or to build their capacity in the ability to manage their financial affairs.

Financial Counsellor Senior Practitioner – Financial Resilience Services Program (Southport QLD)

Part Time

Full TIme

Fixed Term

The Financial Counsellor Senior Practitioner will lead a generalist Good Shepherd financial counselling team ensuring the MARAM guidelines are implemented, and the Financial Counselling Code of Ethical Practice is followed.  This role will also undertake a reduced financial counselling case load of approximately 15 clients.

Team Leader – Telephone & Online – Family Violence NILS (WFH anywhere in Australia)

Full TIme

Fixed Term

Lead a national team of talented and committed Financial Capability Intake Officers responsible for receiving and triaging calls in a structured telephone and online environment.

People & Capability Manager (Melbourne)

Part Time Ongoing

Full Time Ongoing

The People & Capability (P&C) Manager will play a key leadership role within the team, working closely with the Director P&C to develop P&C priorities; lead and manage projects to improve programs; support the Transformation project and the broader P&C team to ensure we are providing high quality advice to leaders and employees.

Head of Marketing, Communications & Media (Melbourne)

Full Time Ongoing

The Head of Marketing, Communications & Media will lead and deliver a strategic and integrated approach to Marketing and Communication for the Good Shepherd brand and portfolio of programs to enable the achievement of Good Shepherd’s Strategic Plans and key priorities.

Child Wellbeing Intake & Assessment Practitioner

Full Time Ongoing

This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.

Project Manager – Safety & Resilience (Melbourne)

Part Time

Fixed Term

Reporting to the General Manager Safety & Resilience, the Project Manager will develop, implement, and review innovative concepts and projects that enhance Safety and Resilience, its' service offerings and the outcomes achieved for clients and funders.

Customer Service/Administration Officer (Loans) Melbourne

Full TIme

Fixed Term

As Customer Service/Administration Officer, you will provide high level, ongoing customer service to new and existing clients so they may fulfil their loan obligations.

Case Manager/Care Coordinator – Corporate Referral Program (Work from Home – WA)

Full TIme

Fixed Term

Due to a new national program, we are recruiting a small team of Case Managers/Care Coordinators for our Corporate Referral and Niche Program. The Case Manager/Care Coordinator will complete initial needs and risk assessments with our clients, develop agreed care plans and provide short-term care coordination to support clients to engage with and navigate the support system. This is a full time, telephone and online position, working from home.

Business Analyst

Full TIme

Fixed Term

Be part of a newly created team tasked with leading the Reporting & Analytics function across the organisation. 

Team Leader Family Violence – Case Management and Therapeutic

Full Time Ongoing

Fulltime and Ongoing The Team Leader, Family Violence leads a team of family violence counsellors and practitioners, across Victoria’s Bayside Peninsula and Brimbank Melton areas, to deliver high quality service to women and children who have experienced or are experiencing family violence

Family Violence Case Manager – Part Time (0.8 EFT) 12 Month Contract – Hastings or Mornington

Part Time

Fixed Term

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. This role involves participating in a duty work roster for clients waiting for allocation to case management and also in our family violence prison program.

Family Violence Case Manager – Full Time (PT neg.) until June 2022 – Sunshine

Full TIme

Fixed Term

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. This role involves participating in a duty work roster for clients waiting for allocation to case management and also in our family violence prison program.

Family Violence Case Manager – Full Time 12 Month Contract – Hastings or Mornington

Full TIme

Fixed Term

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. This role involves participating in a duty work roster for clients waiting for allocation to case management and also in our family violence prison program.

Family Services Case Manager – Part Time (0.8 EFT) until June 2022 (Mornington)

Part Time

Fixed Term

The Family Services Case Manager will work within the Peninsula based Integrated Family Services (IFS) team. The IFS team promotes the healthy functioning of children, young people and families through a range of educational, developmental, social and support services. The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family.

Family Violence Intake & Assessment Practitioner

Permanent Full Time

Permanent Part Time

This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.