Join Good Shepherd
Social justice is at the heart of all we do. Every position advertised plays an important role in our work to enable fullness of life for women, girls and families experiencing disadvantage.
At Good Shepherd Australia New Zealand, each member of our team is valued and we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working arrangements to support employees to balance work and life.
Benefits of working with us
Salary Packaging
Unlock more value from your pay by salary packaging everyday expenses such as childcare, groceries, utility bills and other personal expenses before income tax is calculated. Learn more
Professional Development and Learning Opportunities
Grow personally and professionally with self-directed learning opportunities through our Learning Management System and Culture Amp skills coach.
Family Violence Leave
An employee experiencing family violence will have access to up to 20 days per year of paid special leave for medical appointments, legal proceedings and other activities.
Paid Study Leave
Access a generous study leave entitlement of up to 100 hours per annum to obtain higher qualifications.
Paid Parental Leave
Access up to 12 weeks paid parental leave and 2 weeks paid partner leave in addition to the Government Paid Parental Leave Scheme. Get paid superannuation contributions while on unpaid parental leave (capped 40 weeks).
Additional Purchased Leave
Make your work-life balance more achievable by purchasing up to 4 additional weeks annual leave each year.
Flexible Working Arrangements
With a hybrid-work model and flexible work policy we offer more flexible and different employment arrangements than the standard full-time office-based work.
Long Service Leave
In some Australian states and territories employees in the community services sector have legislation providing access to portable long service leave.
Employee Assistance Program
Join our holistic proactive wellbeing program including counselling, career assistance, nutrition and lifestyle coaching, money management, family and legal assistance. Learn more
Gifted Days
As a gift from the Sisters of Good Shepherd, receive additional leave at Christmas and Easter.
Diversity and Inclusion
Our Family Violence Services are Rainbow Tick accredited. We have LGBTIQA+ Allies and Champions at each site. We have a RAP Working Group supporting our efforts towards reconciliation.
Good Guys partnership
Buy whitegoods at a discounted rate through our partnership with The Good Guys.
At Good Shepherd, our staff are united in our vision for all women, girls and families to be safe, well strong and connected.
Applicant Information
All candidates must have the right to work in Australia or New Zealand as applicable. Australian applicants must undergo a Working with Children Check and Police Check.
In line with the Government’s COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees.
Good Shepherd Australia New Zealand respects the privacy of our applicants by treating all personal and sensitive information in accordance with the Privacy Act and the Privacy Policy”
View our Privacy Policy here.
Our Openings
Team Leader – Telephone & Online
Fixed Term Contract
Full TIme
This role will see the Team Leader’s experience and understanding of people leadership, quality, innovation, and service improvement employed to ensure the delivery of evidence informed services with measurable client outcomes. The Team Leader is responsible for assisting in the day-to-day operations, supervision, reporting in line with service agreements and organizational expectation, and will assist to develop and lead a highly competent, engaged, and professional team.
Family Violence Case Manager – Hastings
Part Time
Full TIme
Part Time Ongoing
Full Time Ongoing
The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. The role contributes extensive knowledge and understanding of family violence to outreach case management and supports clients accommodated in emergency accommodation and transitional housing, delivering valued services and outcomes.
Financial Inclusion Officer, NILs Contact Centre (multiple positions available)
Part Time
Full TIme
Fixed Term
The T&O team deliver community finance products and services, including No Interest Loans, directly to clients. These products and services aim to improve the wellbeing and social inclusion of people who are disadvantaged and on low incomes.
Senior Support Lead – Telephone & Online
Fixed Term Contract
Full TIme
As a member of the leadership team, the Senior Support Lead will play an important role in process training and education, identification of process improvement and efficiencies, allocation of applications across the centre, review of workloads and coordinating updates to Team Leaders. The role supports the Leadership Team with additional tasks such as complex applications and escalations and assesses alternative options when required to ensure the team is providing the best level of care.
Senior Specialist Family Violence Practitioner – Alexis Response Model
Fixed Term Contract
Full TIme
The A-FVRM aims to identify and respond to family violence as soon as possible after an incident within Police Division 4 or identified by the Family Violence Investigation Unit.
Community Financial Inclusion Officer
Full TIme
Full Time Ongoing
The role will see you working in a small, close-knit team where warmth, professionalism and diligence are shared values - working directly with our clients to guide them through the various services offered by Good Money, including No Interest Loans applications and budgets.
Community Finance Support Officer
Fixed Term Contract
Full TIme
Good Money provides no interest loans as a safe alternative to pay day lenders, to people and on low incomes, this role support clients with their enquires and loan applications.
Former Resident Information and Records Service – Support Worker
Permanent Part Time
Good Shepherd is committed to our work with clients - past and present – placing them at the centre. The Former Resident Information and Record Service Team (FRIRS) provides a supportive, safe, responsive, and respectful experience for those seeking access to, and an understanding of their past, through records held at Good Shepherd.
Marketing Coordinator
Full TIme
Full Time Ongoing
The Marketing Coordinator will work closely with the Program Marketing Manager to deliver on GSANZ’s marketing and engagement support for assigned programs and for the Marketing and Communications Team overall.
Project Officer – Corporate Referrals & Financial Hardship
Fixed Term Contract
Full TIme
The Corporate Referral & Financial Hardship portfolio provides predominately phone-based services with a national footprint but also includes some specific state-based program. Programs include those supporting people experiencing financial hardship with other complex needs (e.g., family Violence, Risk of Homelessness, mental illness) to access to short term case coordination, access to No Interest loans, financial educations, and financial counselling as well as programs to support with energy affordability.
Advanced Family Violence Practice Leader
Fixed Term Contract
Full TIme
This role is responsible for providing practice leadership on risk assessment, risk management, case planning and providing expert authoritative advice to The Orange Door workforce
Risk Assessment and Management Panel (RAMP) Coordinator
Part Time Ongoing
Full Time Ongoing
The RAMP Coordinator will facilitate, coordinate and manage referrals to the program, in addition to negotiating, developing and maintaining all aspects of the panel and reviewing its outcomes.
Case Coordinator – Corporate Referral Program
Fixed Term Contract
Full TIme
The Case Coordinator is an integral member of the Corporate Referral and Niche program which delivers high-quality, short-term support and service navigation to clients experiencing complex support needs, including people experiencing family violence, risk of homelessness, mental ill health, and other vulnerabilities. While this program is not intended to replace existing crisis services, Case Coordinators will work with people who are in crisis, including those experiencing family violence and homelessness. The Case Coordinator will support clients to access the appropriate crisis services for their needs.
Adolescent & Family Sexual Assault Counsellor
Fixed Term Contract
Part Time
Full TIme
Fixed Term
The Adolescent & Family Sexual Assault Counsellor provides counselling for adolescents aged 12 to 18 years and their family members. Max term Contract until 30 June 2023, 0.6 FTE based in Marrickville, NSW.
Senior Specialist Family Violence Practitioner – Rapid Response and After Hours
Part Time
Full TIme
Fixed Term
This position will form part of an integrated team within the Rapid Response and After-Hours program delivering high quality face to face and over the phone support to women and children who are experiencing family violence across the Bayside Peninsula Region.
Senior Specialist Family Violence Practitioner – Rapid Response and After Hours (Casual)
Casual
These positions will form part of an integrated team within the Rapid Response and After-Hours program delivering high quality face to face and over the phone support to women and children who are experiencing family violence across the Bayside Peninsula Region.
Family Violence Case Manager – Mornington
Fixed Term Contract
Full TIme
The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. The role contributes extensive knowledge and understanding of family violence to outreach case management and supports clients accommodated in emergency accommodation and transitional housing, delivering valued services and outcomes.
Child Wellbeing Intake & Assessment Practitioner
Fixed Term Contract
Part Time
Part Time Ongoing
Fixed Term
This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.