Join Good Shepherd
Social justice is at the heart of all we do. Every position advertised plays an important role in our work to enable fullness of life for women, girls and families experiencing disadvantage.
At Good Shepherd Australia New Zealand, each member of our team is valued and we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working arrangements to support employees to balance work and life.
Benefits of working with us
Salary Packaging
Professional Development and Learning Opportunities
Paid Study Leave
Paid Parental Leave
Additional Purchased Leave
Flexible Working Arrangements
Long Service Leave
Employee Assistance Program
Gifted Leave
Applicant Information
All candidates must have the right to work in Australia or New Zealand as applicable. Australian applicants must undergo a Working with Children Check and Police Check.
In line with the Government’s COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees.
Good Shepherd Australia New Zealand respects the privacy of our applicants by treating all personal and sensitive information in accordance with the Privacy Act.
Our Openings
Senior Experience Designer, Operational Service Design
Permanent Full Time
This position has come about to play a lead role in designing for client and staff experiences in delivering our services and products, with a major focus on (but not limited to) T&O as we continue to navigate COVID normal.
Specialist Family Violence Practitioner
Permanent Part Time
Quality Assurance Officer, Community Networks & Microfinance
Permanent Full Time
This role will have accountability for developing & implementing continuous improvement across Microfinance, in particular, the delivery of a Controls Self-Assessment audit program. The role will work closely with NILS providers to promote and deliver continuous Improvement in microfinance practice.
Business Lead – Quality Assurance, Community Networks & Microfinance
Permanent Full Time
This role will have accountability for developing & implementing continuous improvement across Microfinance, in particular, the phone and online distribution channel. The role will maintain the risk profile and deliver the controls assurance program for this area of the business.
Customer Service Advisor – Southport
Fixed Term
We are seeking a Customer Service Advisor for Southport Good Money Store. The Good Money Customer Service Advisor is the face of Good Money and will be the initial contact for customers.
Archivist
Permanent Part Time
We are seeking an archivist to preserve and store the records of Sisters of the Good Shepherd for retrieval when required, and coordinating and recording some records of GSANZ.
Client Support Administrative Officer
Permanent Full Time
This National team will ensure that people who present with financial and personal disadvantage as a result of COVID 19 are supported and empowered to address immediate and longer term financial and personal risks and vulnerability.
Project Coordinator – SA Covid Response
Fixed Term
Reporting to the Relationship Manager SA/NT, the Project Coordinator will lead and oversee our newly established SA Covid Response Project. The project’s objective is to provide support to newly vulnerable individuals, sole traders and small businesses. The small project team will have a far reach (metro and regional/rural) and requires a skilled project coordinator seeking a challenging role.
Fundraising Officer
Permanent Full Time
Support in admin tasks, database admin, donor care, customer service, supplier relations, event management for fundraising and business development. To support Grants and Donor Relations Manager and Engagement and Business Development Division as required.
Customer Service Advisor – Morwell
Fixed Term
The Good Money Customer Service Advisor is the face of Good Money and will be the initial contact for customers.
Family Violence Intake & Assessment Practitioner
Permanent Full Time
Permanent Part Time
This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.
Team Lead – Telephone & Online
Fixed Term
Deliver a holistic, multi-channel model of support across economic wellbeing, family violence and family services that is person centred
Family Violence Case Manager
Fixed Term
The Family Violence Case Manager is an integral member of the family violence team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence.
Team Leader – Support and Safety Hub
Permanent Full Time
Permanent Part Time
The Team Leader - Support and Safety Hub will provide day-to-day operational management and leadership to Hub Practitioners within the Bayside Peninsula Support and Safety Hub, supporting the delivery of a high quality intake, assessment, crisis response, planning and referral service to women and children who have experienced family violence, vulnerable children and families, and perpetrators of family violence.
Project Officer
Fixed Term
The Project Officer will be responsible for managing project delivery within the Economic Participation and Wellbeing Team.