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  • Benefits of working with us
  • Applicant Information

Join Good Shepherd

Social justice is at the heart of all we do. Every position advertised plays an important role in our work to enable fullness of life for women, girls and families experiencing disadvantage.

At Good Shepherd Australia New Zealand, each member of our team is valued and we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working arrangements to support employees to balance work and life.

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Benefits of working with us

We are committed to inclusive practice that responds to the specific needs, context and circumstances of all people. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.
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Salary Packaging

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Professional Development and Learning Opportunities

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Paid Study Leave

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Paid Parental Leave

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Additional Purchased Leave

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Flexible Working Arrangements

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Long Service Leave

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Employee Assistance Program

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Gifted Leave

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Applicant Information

All candidates must have the right to work in Australia or New Zealand as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

In line with the Government’s COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. 

Good Shepherd Australia New Zealand respects the privacy of our applicants by treating all personal and sensitive information in accordance with the Privacy Act.

Our Openings

Senior Experience Designer, Operational Service Design

Permanent Full Time

This position has come about to play a lead role in designing for client and staff experiences in delivering our services and products, with a major focus on (but not limited to) T&O as we continue to navigate COVID normal.

Quality Assurance Officer, Community Networks & Microfinance

Permanent Full Time

This role will have accountability for developing & implementing continuous improvement across Microfinance, in particular, the delivery of a Controls Self-Assessment audit program. The role will work closely with NILS providers to promote and deliver continuous Improvement in microfinance practice.

Business Lead – Quality Assurance, Community Networks & Microfinance

Permanent Full Time

This role will have accountability for developing & implementing continuous improvement across Microfinance, in particular, the phone and online distribution channel. The role will maintain the risk profile and deliver the controls assurance program for this area of the business.

Customer Service Advisor – Southport

Fixed Term

We are seeking a Customer Service Advisor for Southport Good Money Store. The Good Money Customer Service Advisor is the face of Good Money and will be the initial contact for customers.

Archivist

Permanent Part Time

We are seeking an archivist to preserve and store the records of Sisters of the Good Shepherd for retrieval when required, and coordinating and recording some records of GSANZ.

Client Support Administrative Officer

Permanent Full Time

This National team will ensure that people who present with financial and personal disadvantage as a result of COVID 19 are supported and empowered to address immediate and longer term financial and personal risks and vulnerability.

Project Coordinator – SA Covid Response

Fixed Term

Reporting to the Relationship Manager SA/NT, the Project Coordinator will lead and oversee our newly established SA Covid Response Project. The project’s objective is to provide support to newly vulnerable individuals, sole traders and small businesses. The small project team will have a far reach (metro and regional/rural) and requires a skilled project coordinator seeking a challenging role.

Fundraising Officer

Permanent Full Time

Support in admin tasks, database admin, donor care, customer service, supplier relations, event management for fundraising and business development. To support Grants and Donor Relations Manager and Engagement and Business Development Division as required.

Customer Service Advisor – Morwell

Fixed Term

The Good Money Customer Service Advisor is the face of Good Money and will be the initial contact for customers.

Family Violence Intake & Assessment Practitioner

Permanent Full Time

Permanent Part Time

This position will form part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.

Team Lead – Telephone & Online

Fixed Term

Deliver a holistic, multi-channel model of support across economic wellbeing, family violence and family services that is person centred

Family Violence Case Manager

Fixed Term

The Family Violence Case Manager is an integral member of the family violence team and delivers high quality short response as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence.

Team Leader – Support and Safety Hub

Permanent Full Time

Permanent Part Time

The Team Leader - Support and Safety Hub will provide day-to-day operational management and leadership to Hub Practitioners within the Bayside Peninsula Support and Safety Hub, supporting the delivery of a high quality intake, assessment, crisis response, planning and referral service to women and children who have experienced family violence, vulnerable children and families, and perpetrators of family violence.

Project Officer

Fixed Term

The Project Officer will be responsible for managing project delivery within the Economic Participation and Wellbeing Team.