Our family violence services
Good Shepherd supports women to recognise the signs of family violence and make safe decisions about their lives. We empower women to remain within their community where possible, to feel safe and live free from violence and intimidation.
We can:
- provide individualised support to meet your safety needs in our case management program
- connect you to legal services, financial assistance, counsellors, support groups and housing services
- assist you in the healing and recovery process
- support you in developing long term resilience
Our family violence services are Rainbow Tick accredited. We are a safe and welcoming space for LGBTIQA+ women, girls and families
How to get in touch
There are a few ways you can get in touch with us.
Call us:
- Through the Orange Door Brimbank Melton on 1800 271 046
- Directly to Good Shepherd Brimbank Melton on (03) 8312 8800
Visit us 9am – 5pm, Monday to Friday
- 90 Taylors Rd, Keilor Downs VIC 3038 (in the Aquatic Centre, upstairs)
- 24 Devonshire Rd, Sunshine VIC 3020
What does the assessment process involve?
Most family violence programs require clients to undergo an assessment to help determine the best, most appropriate options for your circumstances. This will involve:
- talking to a specialist family violence worker about your individual circumstances
- assessing the level of risk
- safety planning
- information and options for support
- phone, face to face or online appointments
Referrals
If you need assistance with the following issues, a referral will be required:
- you are experiencing/recently experienced/are fleeing from Family Violence
- you need increased support with the care of your children due to family violence
- a family member or partner is hurting you, controlling you or making you feel fearful and you would like some support to manage any risks.
We are here to help
Contact us:
Good Shepherd Family Violence Service
ph: 03 8312 8800
For a referral:
The Orange Door
Monday to Friday 9am – 5pm
Ph: 1800 271 046
Email: bma@orangedoor.vic.gov.au
Locate Us
Find your nearest Service Provider here
After Hours Support
Safe Steps
1800 015 188
Safe Steps website
24hr/7days family violence response phone line
Salvation Army Crisis Centre
Free call 1800 825 955 (24 hours – 7 days a week)
Salvation Army crisis & support services website
With Respect
Specialist LGBTIQ Family Violence Service
1800 542 847
With Respect website
(5pm-11pm each Wednesday and 10am-10pm on Saturday and Sunday)
1800 RESPECT
Resources
Children and family violence
Improving responses to children who experience family violence.
Inquiry into Family and Domestic Violence
Good Shepherd’s submission to the recent Federal Government Inquiry into Family, Domestic and Sexual Violence
Mental Health
Good Shepherd and the Mental Health Alliance