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Contact Us
  • What does the assessment process involve?
  • Referrals
  • We are here to help
  • After Hours Support

Our family violence services

We can:

  • provide individualised support to meet your safety needs in our case management program 
  • connect you to legal services, financial assistance, counsellors, support groups and housing services
  • assist you in the healing and recovery process
  • support you in developing long term resilience

 

Our family violence services is Rainbow Tick accredited. We are a safe and welcoming space for LGBTIQA+ women, girls and families

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Our Brimbank-Melton program partners with GenWest.

It supports women to recognise the signs of family violence and assists them to make safe decisions about their lives. The program aims to support and empower women to remain within their community where possible, feel safe and live free from violence and intimidation.

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What does the assessment process involve?

Most family violence programs require clients to undergo an assessment to help determine the best, most appropriate options for your circumstances. This will involve:

  • talking to a specialist family violence worker about your individual circumstances
  • assessing the level of risk
  • safety planning 
  • information and options for support
  • phone, face to face or online appointments

Referrals

If you need assistance with the following issues, a referral will be required:

  • you are experiencing/recently experienced/are fleeing from Family Violence 
  • you need increased support with the care of your children due to family violence  
  • a family member or partner is hurting you, controlling you or making you feel fearful and you would like some support to manage any risks.

 

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We are here to help

Contact us:

Good Shepherd Family Violence Service
ph: 03 8312 8800

For a referral:

GenWest
Monday to Friday 9am – 5pm
Ph: 03 9689 9588
Email: fvassist@whwest.org.au

Locate Us

Find your nearest Service Provider here 

After Hours Support

For after-hours help, please contact our partner providers
Phone

Safe Steps

1800 015 188
Safe Steps website
24hr/7days family violence response phone line

Phone

Salvation Army Crisis Centre

Free call 1800 825 955 (24 hours – 7 days a week)
Salvation Army crisis & support services website

Phone

With Respect

Specialist LGBTIQ Family Violence Service
1800 542 847
With Respect website
(5pm-11pm each Wednesday and 10am-10pm on Saturday and Sunday)

Resources

Resources

Children and family violence

Improving responses to children who experience family violence.

Resources

Inquiry into Family and Domestic Violence

Good Shepherd’s submission to the recent Federal Government Inquiry into Family, Domestic and Sexual Violence

Resources

Mental Health

Good Shepherd and the Mental Health Alliance

Other services you may be interested in

Family & Domestic Violence No Interest Loans (FDV NILs)

Family & Domestic Violence No Interest Loans (FDV NILs)

For women affected by family and domestic violence. Loans can be used for bond & rent, legal costs, security items, removalist and transport costs, car registration and repairs, furniture and whitegoods, utility bills, technology, medical & dental, education & employment tools/equipment . Borrow up to $2000. Pay back what you borrow. No Fees. No Interest. Ever.
Bayside Peninsula Family Violence Services VIC

Bayside Peninsula Family Violence Services VIC

If you are experiencing family violence Good Shepherd can help. We provide specialist family violence services for those in the Bayside Peninsula.
Family violence counselling for your children

Family violence counselling for your children

Good Shepherd's family violence service includes counselling and support for your children.
Housing services

Housing services

Our Family Violence services can help connect you with special crisis accommodation.
Legal Services Advice

Legal Services Advice

If you are experiencing family violence, we can connect you with helpful legal services.
Financial assistance

Financial assistance

Our Family Violence services can help you with financial assistance.
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