Closure of the StepUP Program
The StepUP program is no longer available.
If you are an existing StepUP client and require assistance with your loan, you will continue to be supported by the NAB and can call them directly on 1800 701 599 with any queries.
Good Shepherd and NAB created StepUP in 2004 to provide fair and affordable small loans to purchase a car for people living on low incomes. Since then the program has worked with governments and community organisations to deliver over 23,000 loans. This incredible impact would not have been possible without the hard work and advocacy of the StepUP workers and the organisations that have been delivering the program in communities across Australia.
NAB and Good Shepherd want to thank each of these workers and organisations for their commitment to StepUP delivery and the impact that they have had on the lives of those living on low incomes.
Good Shepherd and NAB are currently working on an initiative to replace StepUP. More information about this initiative will be communicated here in the not too distant future.
About StepUp Loans
StepUp loans are our low-interest, safe and affordable loans.
A community focused initiative of Good Shepherd and National Australia Bank.
StepUp is a low interest loan for people on low incomes who have difficulty accessing credit from a bank. You can borrow from $800 – $3,000 with up to three years to pay it back. There are no fees.
Not sure which loan is for you?
Use our loan comparison tool to find out
Emergency relief support
For other emergency relief assistance with food parcels, bills and rent, to find a DSS Emergency Relief service provider near you.
Useful resources
MoneySmart Budget Planner
Used in our workshops, this can help you set a budget
Reduce power bills
These tips can help reduce your power bills
Disaster proof your finances
Be financially prepared if a disaster strikes
