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National Redress Scheme

The Sisters of the Good Shepherd, also known as The Congregation of Our Lady of Charity of the Good Shepherd, are a participating institution in the National Redress Scheme.

The National Redress Scheme provides acknowledgement and support to people who experienced institutional child sexual abuse.

It was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse, which estimated that 60,000 people experienced institutional child sexual abuse in Australia.

Redress is an alternative to seeking compensation through the courts.

The Scheme started on 1 July 2018 and will run for 10 years.

People who were abused in the care of the Sisters of the Good Shepherd can apply to the Scheme for redress.

Free and confidential Redress Support Services are available throughout the process. They can support people before, during and after they apply for redress. Services can provide practical and emotional support, legal advice and financial counselling.

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The National Redress Scheme can provide:

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Access to counselling

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A Redress payment

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A direct personal response from the institution for people who want it

For more information:

If you are thinking about applying click here, to learn more click here.

The resources include content for: Aboriginal and Torres Strait Islander People, People from culturally and linguistically diverse communities
and Easy Read information

We are here to help

About Us

Learn more about Good Shepherd here >

Contact Us

Online: nationalredress.gov.au
Phone: 1800 737 377

Locate Us

Find your nearest service provider here >

More resources

Good Shepard Heart

Our History

The Sisters of The Good Shepherd came from France to Australia in 1863 to help vulnerable women and children during the Gold Rush.

Former Resident Support

The Chapel History Centre

Our friendly volunteers can answer your questions or take you on a tour of the Chapel.

Former Resident Support

Our Apology to Former Residents

Good Shepherd is committed to supporting former residents and improving their wellbeing today.

Other services you may be interested in

Heritage Engagement Program

Heritage Engagement Program

Good Shepherd supports former residents of Good Shepherd institutions and welfare homes. Through our Heritage Engagement Program we can support former residents in accessing their records and assist them and their families in seeking to understand their past.
Good Shepherd Apology to Former Residents

Good Shepherd Apology to Former Residents

Good Shepherd is committed to supporting former residents and improving their wellbeing today. To do this, we must act with sincerity and empathy, recognising the suffering they experienced can still be felt today.
The Good Shepherd Archive

The Good Shepherd Archive

The Good Shepherd Archive is located in Abbotsford, Melbourne. It manages the records of the Good Shepherd Sisters in Australia and New Zealand dating from 1863 until the present day.
Former Residents: Other resources

Former Residents: Other resources

Our Memorial Committee is ensuring all sites are marked to remember, honour and acknowledge women and children who spent time in Good Shepherd institutions in consultation with former residents and local communities.