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  • Full Time, Ongoing
  • St Peters Location


Team Leader, Adolescent & Family Counselling & Support Services supports the leadership of a multidisciplinary team of practitioners at our Marrickville location in Sydney. The team currently includes adolescent and family counselling, sexual assault counselling, case management and a young parents’ program.

This role will see the Team Leader’s experience and understanding of people leadership, quality, innovation and service improvement employed to ensure the delivery of evidence informed services with measurable client outcomes.


  • Manage the NSW Safety & Resilience team to deliver against agreed goals, strategies and operational outcomes consistent with Good Shepherd’s mission, service strategic plan and relevant partner and funding agreements.
  • Provide high quality leadership and coordination to the NSW Safety & Resilience team through the promotion of open communication, teamwork and delegation.
  • Support the Program Manager with effective recruitment and selection processes for new employees, including induction, probationary reviews and continued performance management.
  • Provide appropriate and effective supervision and learning and development opportunities that enable employees to further develop their skills.
  • Ensure oversight of service delivery and achievement of service delivery targets in line with funding and partner agreements.
  • Ensure quality outcomes for clients, measured by robust outcome reporting and quality supervision.
  • Assist with management of service delivery contracts and partnership agreements.
  • Work closely with the Program Manager to ensure best practice services, identify growth and development opportunities, and delivery of new services.


Qualifications and Experience

To be considered for this position, you will have:

  • Formal qualifications in Social Work, Counselling, Psychology, or related discipline
  • Demonstrated experience in leading and managing staff, including practice supervision, recruitment and managing individual key performance indicators.
  • Demonstrated staff management experience including practice supervision, recruitment, and managing individual key performance indicators.
  • Ability to plan, prioritise and influence individual and team performance to achieve business outcomes and targets.
  • Demonstrated experience in the delivery of therapeutic intervention to survivors of sexual assault & trauma, adolescents, and their families, as well as casework interventions.
  • Demonstrated ability to assess and respond to risk from a client, employee, and organisational perspective.
  • Demonstrated experience of managing service delivery targets in line with funding and partner agreements.
  • Excellent written, organisational, interpersonal and communication skills.
  • A current Full Australian Driver’s License
  • A satisfactory National Police Check
  • A satisfactory International Police Check (if you have resided outside of Australia within the last 5 years)
  • A current Employee Working with Children’s Check (WWCC) or state equivalent

Position Description

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Why Good Shepherd?

Salary Packaging

Development & Learning Opportunities

Paid Parental Leave

Paid Study Leave

Long Service Leave

Flexible Working Arrangements

How to Apply

To apply please review the hyperlinked position description and submit a short covering letter outlining your relevant skills and experience along with your CV to Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.