Australian AboriginalTorress Strait IslandPrograss Pride


  • Join a values based organisation empowering the lives of women, children & families
  • Part time 0.9 FE, Max Term Contract position until 30 June 2023
  • SCHADS Level 5, $90,572.57 pro rata + Super, Salary packaging (up to $18,000 tax free) & gifted leave
  • Based in Sunshine, VIC


The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. The role contributes extensive knowledge and understanding of family violence to outreach case management and supports clients accommodated in emergency accommodation and transitional housing, delivering valued services and outcomes.

Please apply as soon as possible, applications will be considered in early January.Submit a short covering letter outlining your relevant skills and experience along with your CV  Seek


·       Deliver high quality outreach case management services to women and children who have experienced or are experiencing family violence through trauma informed, systems and developmental frameworks

·       Coordinate referrals for support and liaise with specialist services as required

·       Undertake MARAM comprehensive risk assessment, needs assessment, safety planning and case planning with women and children

·       Support victim survivors accommodated in different type of accommodation settings including emergency accommodation

·       Provision of high-quality case support work and case plan for victim survivors including managing high risk and complex needs

·       Facilitate financial independence and access brokerage as required

·       Work in partnership with families to develop and regularly review individual case and safety plans, ensuring clients are actively engaged in all decision making and planning

·       Participate in the duty and crisis response roster

Qualifications and Experience

·       Tertiary qualifications in psychology, social work, counselling or related disciplines

·       Demonstrated capacity to provide outreach case management including the ability to carry out comprehensive risk and needs assessments and respond appropriately 

·       Demonstrated experience working with women and children presenting with complex needs and behaviours (e.g. trauma, substance abuse, mental health, parenting issues, disability) and/or from Culturally and Linguistically Diverse (CALD) or indigenous backgrounds

·       Demonstrated knowledge of the impacts of family violence and the capacity to apply appropriate theoretical frameworks to practice

·       Experience working with in a high security refuge environment is desirable

Position Description


Why Good Shepherd?

Salary Packaging

Development & Learning Opportunities

Paid Parental Leave

Paid Study Leave

Long Service Leave

Flexible Working Arrangements

We encourage all candidates to review the hyperlinked position description before submitting an application.

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV through the portal, the hyperlink is displayed for each individual role.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.