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  • Join a true values based organisation empowering the lives of women, children & families
  • Casual position/s – weekends, public holidays & sleepover shifts 
  • $75,662.62 pro rata ($38.29/hour + 25% casual loading = $47.86/hour) + super & generous salary packaging benefits (up to $18,000/year tax – free)


The Family Violence After Hour Crisis Response Worker supports the Family Violence Program by delivering material aid support to women and children who are experiencing family violence across the Bayside Peninsula Region. The responses will be to locations within the region and may include motels, police stations, hospitals or other locations.

The role contributes to providing a crisis response that delivers valued services during evenings, weekends and public holidays on an individually negotiated basis and in response to service needs. This role involves shifts between 5.00pm – 9.00am on business days and 24/7 during the weekend and on public holidays. This role might also involve an option for additional shifts during day time in business hours to support the family violence program.

Please apply as soon as possible, applications will be considered as they are received.


Key responsibilities include, but not limited to:

·        Assist with the co-ordination and facilitation of activities that meet the needs of women and young people as identified on their case plan

·        Assist with the development of life and living skills

·        Provide an after hours response to the women and young people onsite as required

·        Cleaning duties as required

·        Prepare units for entry of new families

·         Assist in maintaining security on site and respond to issues appropriately as and when required

·         Participate in OHS and compliance activities

·         Report property maintenance Issues

·        Maintain Inventory and ordering of new stock as required

·         Be comfortable with working solo, undertaking sleepover shifts and working weekends.

Qualifications and Experience

To be considered for this position, you will have a Diploma of Community Services or related qualification and/or equivalent experience and knowledge of/training in the MARAM (Multi Agency Risk Assessment and Management Framework).  You will also have:

  • Strong organisational skills and ability to multi task whilst considering prioritisation of urgent tasks
  • Excellent interpersonal and communication skills and the ability to relate respectfully to all staff and clients
  • Ability to take direction and apply sound judgment
  • Demonstrated commitment to working as part of an effective and productive team in an environment of reform
  • Adherence to the Privacy Act and related legislation in regard to sensitive client information
  • Commitment to the Child Safe Standards
  • Current driver’s licence
  • Evidence of Covid-19 vaccination, or medical exemption
  • Availability to meet the day, evening and sleepover roster requirements


Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment Working with Children Check, National Police Check (and international police check if resided overseas for 12 months or longer in the past 10 years) and proof of the right to work in Australia.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Position Description

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Why Good Shepherd?

Salary Packaging

Development & Learning Opportunities

Paid Parental Leave

Paid Study Leave

Long Service Leave

Flexible Working Arrangements

How to Apply

To apply please review the hyperlinked position description and submit a short covering letter outlining your relevant skills and experience along with your CV to recruitment@goodshep.org.au. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.