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The Family Services Case Manager Parents Under Pressure (PUP) will work within the Mornington Peninsula Integrated Family Services (IFS) team. The IFS team promotes the healthy functioning of children, young people and families through a range of educational, developmental, social and support services.

The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family. The IFS team is part of the Bayside Peninsula  IFS Alliance, a partnership between IFS agencies across the catchment and receives referrals from The Orange Door BPA.

This role will have a focus on engaging with fathers wherever possible, requiring flexible working hours that may include some after hours and/or weekends, to ensure that a fathers’ support needs can be accommodated and tailored to meet the family’s needs. (penalty rates apply)

PUP is an evidenced based approach developed by Griffith University, Brisbane, that will be utilised to strengthen parents’ skills and confidence in their parenting role.


  • Strengthen parenting competencies and confidence
  • Support families to develop coping strategies to manage with life transition times
  • Enhance the wellbeing of children, young people and their families
  • Prevent child abuse and neglect

Qualifications and Experience

  • A relevant tertiary qualification in social work, psychology, or welfare studies at a degree level
  • Hold a current PUP Parents Under Pressure accreditation (Practitioner level)
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC) or state equivalent
  • Proof of the right to work in Australia

The above requirements will need to be supplied and verified prior to commencement

Key Selection Criteria

  1. Demonstrated experience in case management and casework, including the ability to conduct ongoing assessments and make recommendations on service response to develop parenting capacity
  2. Demonstrated experience in working with fathers to assist them in their parenting role
  3. Demonstrated experience working from a competency/strengths-based solution focused framework with families and individuals presenting with complex needs and behaviors (e.g. substance abuse, mental health, parenting issues, disability, relationship issues) and/or from CALD or indigenous backgrounds
  4. Demonstrated experience in facilitating parenting programs and/or group work with fathers, children, young people and families
  5. Demonstrated knowledge and understanding of working within the ‘Best Interest Case Practice Model’
  6. Can work independently and autonomously
  7. Excellent organisational, interpersonal and communication skills

Position Description

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Why Good Shepherd?

Salary Packaging

Development & Learning Opportunities

Paid Parental Leave

Paid Study Leave

Long Service Leave

Flexible Working Arrangements

How to Apply

To apply please review the hyperlinked position description and submit a short covering letter outlining your relevant skills and experience along with your CV to Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.