Financial counsellors provide intensive support through an in-depth phone and/or face to face assessment of a person’s financial situation, case work, advocacy, and the identification of options to address financial concerns. Financial counsellors may undertake a triage process, prioritising and referring clients to other sources of support and assistance as necessary and work closely with other services through consultation and cross referral. Financial counsellors always support the person’s fullest participation and empowerment in planning and decision-making using a trauma Informed approach.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

The Marketing Coordinator will work closely with the Program Marketing Manager to deliver on GSANZ’s marketing and engagement support for assigned programs and for the Marketing and Communications Team overall.

The Corporate Referral & Financial Hardship portfolio provides predominately phone-based services with a national footprint but also includes some specific state-based program.  Programs include those supporting people experiencing financial hardship with other complex needs (e.g., family Violence, Risk of Homelessness, mental illness) to access to short term case coordination, access to No Interest loans, financial educations, and financial counselling as well as programs to support with energy affordability.

Be part of an integrated team within the Support and Safety hub, providing women, families and young people with coordinated access to the information and support they require to be safe, strong and connected.

The specialist Family Violence Case Manager supports women and young people who have experienced family violence and entered refuge, crisis accommodation, Transitional Housing Models (THM's) and Good Shepherd properties.