Financial Capability & Intake Officer Family & Domestic Violence NILS
- SCHCADS Level 5
- 3 x positions available
- Full time, Fixed term
- WFH/ flexible location open to anyone in any state
This role will form a part of a broader team of skilled professionals working closely to deliver a holistic, multi-channel model of support across economic wellbeing and family violence that is person centred and linked into community support services.
- Minimum requirements - Diploma in Financial Counselling; or Core Financial Capability units of the Diploma of Financial Counselling; or Diploma Community Services
- Experience in community service, financial counselling or financial capability service delivery
- Ability to communicate and demonstrate human rights, social and economic justice in practice
- Understanding of the Australian financial and credit system, including debt traps
- Demonstrated understanding of the community services system, in particular the family violence sector
- Experience working with women affected by family violence, or within the family violence sector, and an understanding of financial abuse
- Skills in phone intake, assessment and triage
- A knowledge of referral options and the ability to make specialised referrals in response to identified client goals
- Demonstrated time management skills
- Capacity to enter relevant, accurate and timely data
- A satisfactory Police Check
- A current Working with Children’s Check (WWCC)
Why Good Shepherd?
At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.
• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service
How to apply
To apply please review the hyperlinked position description and submit a short covering letter outlining your relevant skills and experience along with your CV to email@example.com. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Please apply as soon as possible, applications are considered as they are received.
In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.